Welcome to TKW.lk, the online store for kids' products in Sri Lanka. Before you start shopping with us, please read and understand these terms and conditions, as they govern your use of our website and the services we provide. By accessing or using our website, you agree to comply with and be bound by these terms and conditions. If you do not agree with any part of these terms and conditions, please do not use our services.
1.1. We offer delivery services in Colombo within 2-3 business days and for outstation orders, delivery takes approximately 4-5 business days.
2.1. We accept the following payment methods:
3.1. TKW.lk may offer promotional discounts, deals, and offers from time to time. These promotions are subject to terms and conditions specified at the time of the offer.
4.1. We may organize competitions and giveaways. Participation in these events is subject to the specific terms and conditions provided for each competition or giveaway.
5.1. While we make every effort to display product images accurately on our website, there may be variations in color, size, or other aspects compared to the actual product. These differences may arise due to various factors, including your device's screen settings. Please read product descriptions and specifications carefully.
6.1. If you are not satisfied with your purchase, please refer to our Returns and Refunds Policy for detailed information on how to request a return or refund.
7.1. We value your privacy and protect your personal information. Please review our Privacy Policy to understand how we collect, use, and protect your data.
8.1. You are responsible for maintaining the confidentiality of your account credentials and ensuring their security. Notify us immediately if you suspect any unauthorized access to your account.
9.1. All content on TKW.lk, including but not limited to text, images, logos, and graphics, is protected by copyright and other intellectual property laws. Unauthorized use of any content on our website is strictly prohibited.
10.1. TKW.lk reserves the right to modify, amend, or update these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for updates.
11.1. For any questions, concerns, or inquiries regarding these terms and conditions or our services, please contact us at 0761161199 Thank you for shopping with TKW.lk. We hope you enjoy your experience on our platform and the products we offer for your kids.