FAQ

  • How can I place an order on The Kids Warehouse website?

    • - To place an order, simply visit our website at www.Tkw.lk, browse our products, and add your desired items to your shopping cart. Then, follow the easy checkout process to complete your order.

  • What payment methods do you accept?

    • - We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure online payment options. Rest assured, your payment information is kept safe and confidential.

  • What is your shipping policy?

    • - We offer fast and reliable shipping. Shipping times and costs may vary depending on your location. You can find detailed shipping information on our website during the checkout process.

  • Do you offer international shipping?

    • - Yes, we offer international shipping to select countries. Please check our website to see if we deliver to your location.

  • Can I track my order?

    • - Yes, you can track your order using the tracking information provided in the confirmation email. This allows you to monitor the status of your delivery in real-time.

  • What is your return and exchange policy?

    • - We want you to be completely satisfied with your purchase. If you receive a product that doesn't meet your expectations, please refer to our Returns and Exchanges policy on our website for detailed instructions on how to initiate a return or exchange.

  • Are the products on The Kids Warehouse website safe for children?

    • - Yes, safety is our top priority. We ensure that all products meet safety standards and regulations. Our baby essentials and toys are designed with your child's well-being in mind.

  • How can I contact customer support if I have questions or issues?

    • - You can reach our friendly customer support team by visiting the "Contact Us" page on our website. We're here to assist you with any questions or concerns you may have.

  • Do you offer promotions or discounts?

    • - Yes, we often have special promotions, discounts, and sales events. Be sure to subscribe to our newsletter and follow us on social media to stay updated on our latest offers.

  • Can I create a wishlist or registry for special occasions?

    • - Absolutely! We offer wishlist and registry features on our website. You can create a list of your favorite items and share it with friends and family for special occasions like birthdays or baby showers.

    If you have any other questions or need assistance, don't hesitate to reach out to us. We're here to make your shopping experience at The Kids Warehouse as enjoyable and convenient as possible.